Notice of Privacy Practices

Georgia Primary Care LLC dba Primary Clinic Senior Care

1445 Woodmont Ln NW #2866
Atlanta, GA 30318

Effective Date: 07/01/2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

Primary Clinic Senior Care is committed to protecting the privacy and confidentiality of your protected health information ("PHI"). We are required by law to maintain the privacy of your health information, provide you with this Notice of Privacy Practices, and follow the terms of this notice currently in effect.

Protected health information includes information that identifies you and relates to your past, present, or future physical or mental health condition, healthcare services, or payment for healthcare services.

How We May Use and Disclose Your Health Information

Treatment

We may use and disclose your health information to provide, coordinate, and manage your healthcare services. This may include communication with physicians, nurse practitioners, specialists, hospitals, home health agencies, pharmacies, laboratories, imaging centers, caregivers, and other healthcare providers involved in your care.

Payment

We may use and disclose your health information to obtain payment for healthcare services. This may include billing Medicare, Medicare Advantage plans, Medicaid, supplemental insurance plans, and other insurance carriers.

Healthcare Operations

We may use and disclose your health information for healthcare operations including quality improvement activities, staff training, credentialing, compliance reviews, audits, licensing activities, accreditation activities, care management programs, and general business operations.

Appointment Reminders and Care Communications

We may contact you by telephone, voicemail, text message, email, mail, patient portal, or other approved communication methods regarding appointments, laboratory results, medication information, care coordination activities, referrals, home health coordination, APCM services, RPM services, billing matters, and other healthcare-related communications.

Individuals Involved in Your Care

Unless you object, we may disclose relevant health information to family members, caregivers, healthcare agents, legal guardians, or others involved in your healthcare or payment for healthcare.

Health Information Exchanges

We may participate in health information exchanges and electronic health record systems that allow healthcare providers involved in your care to access and share health information as permitted by law.

Business Associates

We may disclose health information to third-party service providers that assist us in providing healthcare services and conducting business operations. These organizations are required by law and contract to protect the privacy and security of your information.

Uses and Disclosures Required or Permitted by Law

We may disclose health information when required or permitted by federal, state, or local law, including:

• Public health activities
• Reporting abuse, neglect, or domestic violence
• Health oversight activities
• Judicial and administrative proceedings
• Law enforcement purposes
• Coroners, medical examiners, and funeral directors
• Organ and tissue donation
• Workers' compensation programs
• National security activities
• Military and veterans' activities
• Research activities approved by law
• To avert serious threats to health or safety

Uses Requiring Your Written Authorization

Certain uses and disclosures require your written authorization, including:

• Most disclosures of psychotherapy notes
• Most uses of health information for marketing purposes
• Certain disclosures involving the sale of health information
• Other uses not otherwise described in this notice

You may revoke an authorization at any time by providing written notice, except to the extent action has already been taken based on your authorization.

Your Rights Regarding Your Health Information

You have the right to:

• Request access to your health information.
• Request a paper or electronic copy of your medical records.
• Request amendments or corrections to your health information.
• Request restrictions on certain uses and disclosures.
• Request confidential communications by alternative means or at alternative locations.
• Receive an accounting of certain disclosures of your health information.
• Receive a paper copy of this Notice of Privacy Practices.
• File a complaint regarding privacy practices without fear of retaliation.

To exercise any of these rights, please contact Primary Clinic Senior Care.

Our Responsibilities

We are required by law to:

• Maintain the privacy and security of your protected health information.
• Provide you with this Notice of Privacy Practices.
• Notify you if a breach occurs that may compromise the privacy or security of your information.
• Follow the terms of the Notice currently in effect.

Changes to This Notice

We reserve the right to change this Notice of Privacy Practices at any time. Revised notices will apply to all health information maintained by Primary Clinic Senior Care. Updated notices will be posted on our website and made available upon request.

Questions or Complaints

If you have questions about this Notice or believe your privacy rights have been violated, please contact:

Georgia Primary Care LLC dba Primary Clinic Senior Care
1445 Woodmont Ln NW #2866
Atlanta, GA 30318
Phone: 888.991.4911
Fax: 478.202.2488
Email: provider@primary.clinic

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized or retaliated against for filing a complaint.

Acknowledgement

Patients enrolling with Primary Clinic Senior Care will be asked to acknowledge that they have received, reviewed, or been offered access to this Notice of Privacy Practices.

Questions About Privacy?

Contact Primary Clinic Senior Care for questions regarding your protected health information or privacy rights.